Sunrise Privacy Policy

Tuesday, July 21, 2015

Sunrise, a Microsoft Company

This Privacy Policy describes what data we collect and process when you use the Sunrise website and iOS, Android, Chrome and Mac applications (“Service”). The Service includes a software application users download to a device or browser, an interactive website and a service that processes data on our servers. We may update this Privacy Policy from time to time. Please return to it whenever you want to obtain information about your privacy options.

Data We Process.

Account Credentials.

We collect and process your account credentials to provide you the Service. Your account credentials may include the username and password you created when signing up for the Service, or your Facebook, Google or other identity that you used to sign up, which may include the name you provided to that service. If you create an account through the Service, we will store an encrypted version of your password. If you connect your account to a third party service, we store your authentication token to enable this access. Sunrise does not use your account credentials for any other purpose.

Calendar Data.

We collect and process your calendar data. Calendar data includes your schedule, the content of your calendar entries, and associated information from the local calendar on your device as well as third-party sites, applications and services. Your calendar data may contain meetings, appointments, birthdays, messages, contact information and other attachments. Sunrise uses this information solely to provide you the Service.

Email Address.

We collect and process your email address to provide you the Service, carry out transactions you authorize and communicate with you. For example, we use your email address to request feedback or provide updates and notifications regarding the Service. You may control promotional emails from us by following the instructions in those emails. If you opt out of promotional messages, you may still receive emails from us relating to your account and the Service (e.g., relating to product updates, password resets, etc.). These account communications are part of the Service, and account holders cannot opt out of receiving these account communications.

Location Information.

If you allow the Service access to your location, we collect and process location information from your device while the app is running. We use this information to help provide and improve the Service and tailor content to your location. For example, we may use your location to provide forecast information, adjust your schedule to account for your current time zone or help provide you with directions to your next event. You can opt in or opt out of location services at any time in Settings.

Device Information.

When you download or use one of our applications or extensions, we will collect and process certain information about your device, such as your device type, operating system and version, mobile network or other Internet service provider information, unique device IDs and IP address. We use this information to personalize your experience and provide and improve our Service.

Log Data.

Like most websites, we log information about your use of the Service, including the type of browser or device you use, access times, pages viewed, your IP address and the page you visited before navigating to our Service. We use this information to personalize your experience and provide and improve our Service.

Usage Information.

We may use cookies, device identifiers and other technologies to collect and process information about your use of the Service. We use this information to personalize your experience and provide and improve our Service.


If you encounter problems with the Service, you may contact us for technical support by emailing We will retain communications related to support issues in order to provide and improve the Service.

Disclosure of Data.

We may disclose information about you in the following circumstances:

We also share aggregated statistical information with our analytics partners, which cannot reasonably be used to identify you.

Finally, we may access, disclose and preserve your personal information, including your private content (such as the content of your calendar events, meetings, contacts or other private communications or files), when we have a good faith belief that doing so is necessary to:

Please note that the Service may include links to or from sites or services of third parties that have privacy practices different from ours. If you submit personal information to any of those sites or services, your information is governed by the privacy policies of those third parties. This includes Calendar Data that is synced with third-party services.


We use a variety of security technologies and procedures to help protect data from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer systems that have limited access and are in controlled facilities, and any information sent or received from third party services linked to your account is transmitted via a secure connection.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share it. If you are sharing a computer, you should always log out before leaving a site or service to protect access to your information from subsequent users.

Deleting Your Data.

You can deactivate your account in Settings. When you deactivate your account, we will delete your information as soon as reasonably practical, and will only retain information as required by law. Deletion of any information from third party services that you connect to the Service is managed through that third party service, and governed by their terms of use and privacy policy.
Data Location.

Data Location.

The information we collect and process may be stored and processed in the United States or any other country where we or our parent company, affiliates or service providers maintain facilities. We abide by the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Economic Area and Switzerland. To learn more about the Safe Harbor program and to view the certification of our parent company, Microsoft Corporation, which also applies to us, please visit

Changes to this Privacy Policy.

We may modify and revise our Privacy Policy from time to time. When we post changes to our Privacy Policy, we will revise the “last updated” date at the top of the statement. If we make any material changes to this Privacy Policy, we will notify you of such changes by posting them on the Service or by sending you an email or other notification.
How to Contact Us.

How to Contact Us.

If you need more information, please contact us at

If you have a general privacy question or a question for the Chief Privacy Officer of Microsoft, please contact Microsoft by using Microsoft’s Web form.

To find the Microsoft subsidiary in your country or region, see